Service street at Parker Road and Hess had incredible customer service today. I was able to book an online appointment and the service representative called me to confirm the reason for the appointment. While the online information did not carry over, they did call for follow up clarification. My only complaints were the length of time of the service and the price of the alignment, however the customer service behind it was incredible. Friendly and going above and beyond to bring my car around and turn on the seat warmer on a crisp evening.